Frequently Asked Questions
Everything you need to know about the pack.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders can take between 10-21 business days depending on customs and local couriers.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products ethically sourced?
Yes, Okami Wolf is committed to ethical manufacturing. We partner with factories that ensure fair wages, safe working conditions, and sustainable production practices.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.